Frequently asked questions
What if I'm unsure about sizing?
If you're unsure about the fit, we recommend choosing a size up. This will give you a more comfortable fit, and you can always return the item if needed. For questions, you can also always reach our customer service team.
How can I return my order?
Simply contact our customer service via our contact page. You will receive a reply with the return details within 24 hours.
How can I track my order?
Once your order ships, you will receive an e-mail with your tracking link. You can follow your parcel through that link at any time.
Is my payment secure?
Yes. Payments go through Shopify’s encrypted checkout, and we never see or store your full card details. You can pay with the methods shown at checkout.
How long does delivery take?
Orders are processed within 1 to 3 business days. Delivery then takes 4 to 9 business days, so 5 to 12 business days in total. You will receive a tracking link by email as soon as your order ships. All details are in our shipping policy.